- Shipping & Returns
Shipping & Returns
Processing takes 1-3 weeks depending on the item and quantity of the order. Shipping to US Continental States takes 1-4 business days. We will notify you when your item ships and provide a tracking number from the carrier.
Please also note that the shipping rates for many items we sell are weight-based.To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return.
Please do not send packages without a Return Authorization Form and RA Number.
We will not process any returns that do not have this form in the package.
You may return most new, unopened items within 30 days of delivery for a refund. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
*All clearance items are FINAL SALE and cannot be returned, refunded, or exchanged.